This SOP outlines the steps involved in processing visa applications for employees under the ADGM jurisdiction, including access set-up procedures. The process is divided into phases, with each phase consisting of specific tasks that need to be completed within designated timescales. The responsible parties for each task are clearly identified to ensure accountability and smooth workflow.

1. For Entry Permit Issued (Visa Applicant Outside UAE):
   

- It is mandatory to have the visa copy and passport stamped by Immigration Authority for entry record purposes to ensure smooth Resident Visa Application Process.

- Refrain from utilizing the Smart Gates.

1. For Entry Permit Issued (Visa Applicant Inside UAE):
   

- If any plans of traveling, advise the team ahead to avoid using the Change Status option.

1. Highlighted Steps in Gray:
   

- In unavoidable cases where the visa applicant needs to leave UAE while the visa application is in progress (Visa Package Cost Applied as it is), a visa cancellation process shall be required before the visa applicant can re-enter UAE.

1. Relevant Departments: Kounted, ADGM, ADNIC
   

2. Contact Persons: Employee's designated HR representative
   

1. Establishment Card Application

- Responsible: Kounted/ADGM

- Timescale: 5 workdays

2. E-Channel Application

- Responsible: Kounted/ADGM

- Timescale: 1 workday

1. Entry Permit

- Responsible: Kounted/ADGM

- Timescale: 2 workdays

- Remarks: Subject to Federal Authority for Identity and Citizenship (ICA) Approval

2. Status Change

- Responsible: Kounted/ADGM

- Timescale: 2 workdays

- Remarks: Subject to Federal Authority for Identity and Citizenship (ICA) Approval & Security Clearance

1. Visa Medical & Emirates ID Application

- Responsible: Kounted/ADGM/Employee

- Timescale: 2 workdays

- Remarks: Subject to Visa Applicant Availability and System Schedule, VIP Medical can be opted for expedite process

2. Medical Insurance Application and Card Issuance to Client (Change Status & Emirates ID to be forwarded to client)

- Responsible: Kounted/ADNIC

- Timescale: 5 workdays

3. Emirates Biometric Collection

- Responsible: Kounted/Employee/ADGM Office

- Timescale: 1 workday

1. Residence Visa Approval

- Responsible: Kounted/ADGM

- Timescale: 3 workdays

- Remarks: For new residence visa applicant only

2. Emirates ID Card Issuance

- Responsible: Kounted

- Timescale: 5 workdays

- Remarks: Can be couriered to applicant outside UAE