Overview:
This SOP outlines the steps involved in processing visa applications for employees under Dubai South jurisdiction. The process is divided into phases, with each phase consisting of specific tasks that need to be completed within designated timescales. The responsible parties for each task are clearly identified to ensure accountability and smooth workflow.
Please Note:
Visa Applicant Mandatory to be in-country:
- For steps requiring the presence of the visa applicant, it is mandatory for the visa applicant to be in-country to complete the necessary procedures.
Relevant Departments: Kounted, Dubai South Portal, Amer Centre, Employer
Contact Persons: Employee's designated HR representative
PHASES & STEPS:
PHASE 1: Initial Application and Entry Permit
1. Visa Application - Entry Permit
- Responsible: Kounted/Dubai South Portal
- Timescale: 3 workdays
2. Status Change
- Responsible: Kounted/Dubai South Portal
- Timescale: 2 workdays
PHASE 2: Medical and Biometric
1. Visa Medical
- Responsible: Kounted/Amer Centre
- Timescale: 2 workdays
2. Emirates ID Application
- Responsible: Kounted/Amer Centre
- Timescale: 3 workdays
3. Medical Insurance Application and Card Issuance
- Responsible: Kounted/Employer
- Timescale: 5 workdays
4. Emirates Biometric Collection
- Responsible: Kounted/Employee
- Timescale: 1 workday
PHASE 3: Visa Approval and Issuance
1. Residence Visa Approval
- Responsible: Kounted
- Timescale: 3 workdays
2. Emirates ID Card Issuance (from Residence Visa approval date)
- Responsible: Kounted
- Timescale: 10 workdays