KOUNTED “JARGON”
Squoting
Squoting (n.) - An agile process that combines the stage of "Quoting" with the "Scoping" stage. Squoting is our secret sauce to staying competitive and responsive to client needs for swift onboarding to get to the meat...“Service Delivery”
Usage: "Let's Squot this project! We need a fast, yet accurate, quote to keep pace with our client's expectations and deadlines."
Origin: Coined by Anna Heystek on one of those busy Friday mornings!
TEA
TEA (n.) - Targets, Exceptions, and Achievements.
TEA BAE
TEA BAE (n.) - TEA Before Anything Else. TEA Time sets the tone for the day, ensuring everyone is aligned and motivated.
Spill the TEA ☕
Spill the TEA (n.) - A morning huddle focused on Targets, Exceptions, and Achievements. It's a ritual where the team gathers to review daily objectives, address open sales and support tickets, and celebrate recent successes.
Usage: "Drop the lattes,... it's TEA Time, and we've got a Fresh Pot to spill."
Fresh Pot
Fresh Pot (n.) - Refers to the latest batch of ticket statuses updated for review during TEA Time. This term encapsulates the essence of receiving new, actionable information, much like a freshly brewed pot of tea or coffee, ready to be served.
Usage: "Let's dive into the Fresh Pot and see which tickets need our immediate attention."
NERD “TALK” 💬
Company Jurisdiction
- MAINLAND: Companies based in UAE, registered under the general government authority of a specific Emirate
- FREEZONE: Companies based in UAE, registered and confined to a specific special jurisdiction within an Emirate.
- OFFSHORE: Established in a foreign jurisdiction to operate outside their original location of registration. Offshore entities are usually established as Company Limited by Shares (CLS), or Company Limited by Guarantee (CLG).
Company Registrar
- MAINLAND Registrars: The issuer of a Trade License, specific to the conduct and activity of the Legal Entity. e.g., A trade license is issued by the Department of Economic and Tourism (DET) in Dubai and the Department of Economic Development (DED) of the other six (6) emirates. Additional approvals from other external government authorities may be required depending on the commercial activity.
- FREEZONE Registrar: Free zones are established under a special decree passed by the Ruler of the Emirate in which the free zone is created. They have rules and regulations that oversee the license and visa issuance regulatory and administrative processes. Additional approvals from other external government authorities may be required depending on the business activity.
- OFFSHORE: Offshore entities are subject to the Federal Laws of the United Arab Emirates (UAE) and the local laws of the Emirate in which the offshore entity was incorporated. A registered agent can help with the process of incorporating the entity.
Cartesian Product
A Cartesian product pairs each row of one table with every row of another table, and for multiple tables, this operation repeats, considering all tables involved.
PowerQuery MergeQueries
In Power Query, merging queries is a common operation used to combine data from different sources. There are several types of joins available when you use the Merge Queries feature, similar to SQL joins. As of my last update, here are the options available:
- Inner Join: Returns only the rows that have matching values in both tables. It's the default option and is used to get only the records that have a match in both of the tables you are merging.
- Left Outer Join (All from first, matching from second): Returns all rows from the first (left) table and the matched rows from the second (right) table. If there is no match, the result is NULL on the side of the second table.
- Right Outer Join (All from second, matching from first): Returns all rows from the second (right) table, and the matched rows from the first (left) table. Similar to the Left Outer Join, but in this case, all rows from the second table are returned.
- Full Outer Join (All rows from both): Returns all rows when there is a match in either the left or right table. This means it returns all the records when there is a match in either table and fills in NULLs for non-matching rows from both sides.
- Anti Join (Only rows from first not in second): Returns only the rows from the first table that do not have a match in the second table. This is useful for finding discrepancies or exclusions between two data sets.
- Anti Join (Only rows from second not in first): Similar to the previous one but returns only the rows from the second table that do not have a match in the first table.
These options provide a wide range of possibilities for merging data according to your needs, allowing for inner and outer joins, as well as finding unmatched records which can be very useful for data cleaning and preparation tasks.
Indexing
The process of systematically listing and documenting only unique items in a lookup table, similar to indexing primary keys in a relational database
As illustrated in this Loom Link
Templates
A collective term for standardize Kounted content for:
- Email Templates,
- Checklist Templates,
- Intake Form Templates,
- Excel Workbooks
i.e. Templates used in client interactions to ensure efficient data collection, communication, and solution structuring for each engagement.
Libraries
- These are repositories of objects grouped in a similar class
- E.g.,
- Proprietary Knowledge/Reference Materials, and
- Templates
- Proprietary Knowledge/Reference Materials, and
Classes
These are list of objects from a similar class